Q: I’m struggling a bit with one of my vendors and I’m wondering at what point should I fire a wedding vendor?
This is an unfortunate question and a situation that I wish upon no one. However, it does happen from time to time and sometimes you end up in a situation where you do need to fire a wedding vendor. First off, I want to urge all of you engaged couples who are starting your wedding planning to make sure to do your due diligence before hiring any wedding vendor. Ask them questions, look into their past events and even talk to past clients. You want to make sure they are a true professional.
With that being said, there are times when a couple will end up hiring someone that in the end isn’t a good fit whether that be because they are not fulfilling their duties or the way they work is not compatible. Once you start working together you’ll very quickly see how they work and how they treat you. If it’s not what you had in mind, talk to them about it. Sometimes it is just a matter of miscommunication. We are all human and make mistakes and can’t read minds (although that would be fun). Sometimes you just need to talk about it openly to get everyone on the same page. If they are a true professional, they want what you want, which is to be happy and for the relationship to work well.
However, there are times when a couple has mis-hired someone and after attempts at rectifying the situation, they still come away with either no change or defensive behavior. In these instances, it can be best to just terminate the contract and fire the wedding vendor. You may lose a deposit, but if the relationship isn’t working and you’ve tried to fix it, then it’s only going to get worse.
It’s not worth it to continue a relationship that frustrates you or causes you more stress. Wedding planning can be stressful all on its own and your vendors are here to alleviate that stress, not add to it. Walking away and finding a new vendor who will take care of you can be the right move.
Now, please don’t take this to mean that you should fire anyone who isn’t perfect. Every situation is different, but if the vendor relationship is taxing on you and not helping you, that is a problem. So, to answer the question, I think the point at which you should fire a wedding vendor is when you can’t take it anymore. If you’ve done your best to rectify it and reached out to them about it, and there still hasn’t been any response or change, then I think it’s time. Walking away from a wedding vendor that doesn’t feel right is usually always the best way to go and your wedding (and your life) will be better off for it.
Need some help with your wedding vendors? Contact us today and we’ll take care of everything for you.